Job description
We are seeking a friendly and organized Host/Hostess to be the first point of contact for our restaurant guests. Your warm welcome sets the tone for their entire dining experience.
Responsibilities:
- Greet and welcome guests as they arrive
- Manage reservations and seating arrangements efficiently
- Provide accurate wait times and manage guest flow
- Answer phone calls and respond to inquiries
- Coordinate with serving staff to ensure smooth operations
- Maintain a clean and organized entrance area
- Assist with special requests and accommodate guest preferences
- Handle guest feedback and complaints professionally
Profile: Excellent communication skills, professional appearance, and ability to remain calm under pressure. Previous hosting experience is a plus.